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Customer Service Assistant (casual)

Job Information
fcc_logosm
Author ahnationtalk
Date May 7, 2015
Type Full Time
Company Farm Credit Canada
Location Swan River, MB
Category Customer Service
Client Farm Credit Canada
Contact Information
Email ashlen.kirkwood@fcc.ca.

farm_credit_canada_logo

Job Title: Customer Service Assistant (casual), Swan River
Closing date: May 18, 2015
Division: Operations
Language required: English

Customer service skills a must
Greet everyone with a warm smile and friendly reception. Use your organizational, word processing and computer skills to prepare documentation, maintain filing systems and manage correspondence.

What you’ll do:

  • respond to inquiries in person and over the phone
  • maintain customer records by updating and recording account information
  • process incoming and outgoing mail, order office supplies and schedule appointments
  • accept customer payments, handle receipts and complete daily bank deposits
  • work between 15 and 30 hours a month (sometimes over the lunch hour)

What we’re looking for:

  • customer-focused with strong teamwork and people skills
  • a friendly attitude that connects with customers
  • organized and detailed multi-tasker
  • able to deal with change, make decisions and solve problems

What you’ll need:

  • a certificate in office administration or at least one year of related experience (or equivalent)
  • basic administration skills
  • a love for agriculture

If this sounds like the job you’ve been looking for, it’s because we designed it that way. Send your resumé and salary expectations by May 21, 2015, to Ashlen Kirkwood, Manager, Customer Service, FCC, 5-440 Broadway Street E PO Box 338, Yorkton, SK, S3N 2W1. Fax 306-786-7610 or email ashlen.kirkwood@fcc.ca. Questions? Call 306-786-4692.

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