The Canadian Museum for Human Rights (CMHR) is the first museum in the world solely dedicated to the evolution, celebration and future of human rights. It is the first national museum in Canada to be built outside the National Capital Region. Located in the heart of Canada in Winnipeg, Manitoba, the CMHR rises from the Prairie earth at The Forks, which has been a meeting place for over six thousand years.
The CMHR delivers an immersive, interactive and memorable experience for visitors of every background, age and ability. Each visitor has access to a fully reinvented museum experience that reflects a design approach that sets new Canadian and world standards for inclusion and universal accessibility.
We are seeking talented individuals who are motivated to share their passion and commitment to join our team. Together, we aim to enhance the public’s understanding of human rights, to promote respect for others, and to encourage reflection and dialogue.
The Human Resources Coordinator supports HR programs and services that support the mandate of the CMHR and allow the organization to attract, develop, motivate and retain a talented, engaged and diverse workforce. Reporting to the Director, Human Resources, the Human Resources Coordinator will support all functions of the Human Resources Department, including recruitment, orientation, training and development and organizational effectiveness. In addition, this position provides administrative support to the HR department, including posting vacancies, processing security clearance checks for candidates, conducting orientation activities, assisting with employee communications, processing departmental expenses, scheduling training, and performing general administrative duties as required. This position will assist in conducting prescreen interviews, shortlisting of candidates, etc. and will participate in special projects as needed.
Recruitment and Orientation
- Supports HR Department and hiring managers in all phases of recruitment by posting vacancies, conducting prescreen interviews, organizing and coordinating panel interviews, and conducting and/or coordinating reference checks, background checks and candidate profiling. Prepare employment contracts for review and approval by HR colleagues.
- With guidance from the HR Recruitment Specialist / Pay and Benefits Administrator, assists in conducting pre-screen interviews, shortlisting of candidates, etc., and ensures that all employment actions are in compliance with applicable laws and regulations.
- Administer the CMHR’s on-line Applicant Tracking System. Responsible for making sure vacancies are posted in both official languages and that competitions are closed off in a timely manner. Seeks to optimize functionality of the on-line tool.
- Processes security clearance checks for candidates and is the security briefing designate for all new employees.
- Creates new employee personnel files, ensuring all documents are received as per the new hire checklist.
- Participates in new employee orientation by coordinating orientation days, ensuring rooms, facilitators and staff are scheduled, prepare new hire kits and training acknowledgement forms. Seeks to continually update and refresh content as necessary.
- Assist with preparation for Career Fairs by booking space, reserving booth, and preparing collateral and other materials.
- Monitors HR inbox and forwards general inquiries about employment at the Museum to the HR Recruitment Specialist / Pay and Benefits Administrator for response.
- Responds to general HR inquiries from staff.
- Maintains the integrity and security of the HR physical files.
- Assists with employee communications, including preparing all staff announcements; ensuring that all staff announcements are uploaded to MyCMHR, and on physical information boards.
- Processes departmental expenses; create purchase requisitions in Dynamics and as designated credit card holder, process monthly credit card reconciliations.
- Prepares a variety of reports including status reports pertaining to staff and human resources activities.
- Takes minutes at departmental team meetings.
- Provides administrative support to the HR team.
- Updates Government Electronic Directory Services (GEDS) with staff changes and additions.
- Schedules staff for lunchroom cleaning.
- Performs additional functions as directed or assumed on personal initiative.
- Determines training needs and schedule staff for training as per CMHR policy and based on individual training needs.
- Works with in-house and contract training facilitators to schedule training dates. Works with Visitor Experience and Engagement Managers to ensure their staff are available for required training.
- Coordinates internal training sessions by booking required space, preparing sign in sheets, conducting room set up and tear down, and preparing handouts and other materials as requested.
- Develops the annual CMHR Freedom to Learn Course Calendar.
- Communicates mandatory and optional training opportunities to staff.
- Administrator for Lynda.com licenses.
- Assist with the implementation of CMHR’s new learning management system.
- Provides administrative support to the Learning Management System (LMS) as needed.
- Updates the HRIS with employee training and development information, and other related data.
- Coordinates the annual joint CMHR/Friends United Way campaign; communicates campaign updates to staff and supports the events. Collects and tally’s pledges.
- Coordinates quarterly all staff meetings; schedule meeting spaces; schedule presenters. Create PowerPoint presentation.
- Participates in the coordination of the annual Take Our Kids to Work Day. Assists in planning the day’s agenda.
Skills and Qualifications – Required
- At least 2 years of increasingly responsible administrative support experience in an office environment, and 2 years of college level course work in business or human resources, or an equivalent combination of experience and education.
- Strong computer skills, specifically in Microsoft Office (Word, Excel and Outlook).
- Proven ability to work under pressure and tight timelines while producing accurate results; deadline driven.
- Demonstrated ability to maintain strict confidentiality when handling confidential and sensitive information and documentation.
- Demonstrated ability to produce accurate, clear and concise communications (letters, e-mails, etc.).
- Experience preparing and processing invoices, purchase orders, expense claim forms and other routine financial records.
- Demonstrated ability to provide superior service to customers (internal or external) in a prompt and professional manner.
Skills and Qualifications – Desired
- The ability to communicate in both official languages, oral and written, is a significant asset.
- The CPHR designation (or currently pursuing the CPHR).
- Experience working in a human resources department.
- Experience with an on-line Applicant Tracking System and/or HRIS.
- Knowledge of HR best practices, gained through direct involvement and through study.
- Superior attention to detail.
- Excellent organizational and time management skills with the ability to manage multiple demands, establish priorities and meet deadlines.
- Comfortable working under pressure.
- Excellent communicator with an eye for problem solving.
- Able to develop rapport with diverse individuals and provide superior customer service.
- Communicates in a manner that is professional, courteous, welcoming and pleasant.
- Excellent team player: actively participates in team effectiveness; takes action that demonstrates consideration for others.
- Takes initiative: asserts influence over events to achieve goals; self-starting rather than accepting passively.
- Ability to represent human resources in a professional manner: a good role model for staff and a positive ambassador for new hires.
Official Language Proficiency:
Working Conditions and Physical Demands
- May have to adjust to frequently changing priorities and deadlines.
- Work is in an office environment. May require long periods at a desk, and time in front of a computer.
- Physical effort required when setting up for meeting or training session.
Conditions of Employment
- Security Screening Level – Reliability Status
- Child Abuse Registry Check
Interested applicants should submit a cover letter and résumé through CMHR’s Careers page at https://humanrights.ca/about/careers by June 3, 2018. The cover letter must provide concrete examples that illustrate how they meet the education and experience factors listed in the Qualifications – Required and Desired (if applicable). Résumés will be used as a secondary source to validate the education and experience described in the cover letter.
The Canadian Museum for Human Rights is committed to developing inclusive, barrier-free recruitment processes and work environment. Please advise the HR representative if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.
All applicants will receive a confirmation of receipt of their application. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Intent / Result of process: An eligibility list of qualified candidates may be created as a result of this process. The list would have a retention schedule of six months.