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Manager, Customer Service

Job Information
Author alnationtalk
Date January 31, 2024
Deadline February 21, 2024
Type Full Time
Company Farm Credit Canada
Salary $89,369 - $120,911 - Annual
Location Winnipeg, MB
Category Manager
Client Farm Credit Canada
Contact Information
Apply Now!

Job Number: R-1005844
Location: Winnipeg, Manitoba
Closing Date: 02/21/2024
Worker Type: Permanent
Language(s) Required: English

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$89,369 – $120,911

Leadership skills rewarded:
Take a lead role in a district’s customer service team, with a focus on the relationship management process. You’ll coach and mentor lending support staff on administrative operations, computer systems and reporting.

What you’ll do:

  • Lead a high-performing customer service team, managing performance and development
  • Maintain the district budget and manage daily operations: facilities management, meetings, and event planning
  • Work with district leadership team to develop and execute business plan and marketing strategies
  • Manage workload priorities, identify employee development requirements, set goals and evaluate performance
  • Ensure compliance on audits, arrears and other reports

What we’re looking for:

  • A decision-maker who confidently manages and implements change
  • A leader who builds relationships
  • A multi-tasker with an aptitude for budgets and managing reports
  • Ability to adapt quickly to changes in a fast-paced environment

What you’ll need:

  • A bachelor’s degree in administration or business and at least four years of related experience (or equivalent combination of education and experience)
  • A proven track record in agricultural or commercial financial services
  • An understanding of accounting and legal documentation
  • Strong leadership and organizational skills
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