SCO is a growing and dynamic regional First Nation organization that represents 32 Anishinaabe and Dakota Nations and more than 87,000 citizens in what is now southern Manitoba. Established in 1999 by the Chiefs, SCO is mandated as an independent organization to protect, preserve, promote, and enhance First Nation peoples’ inherent rights, languages, customs, and traditions through the application and implementation of the spirit and intent of the Treaty-making process.

SCO provides competitive compensation and excellent pension and benefits, as well as a positive work environment.

OVERVIEW:

Reporting to the Director of Mental Health and Wellness, the Mobile Crisis Response Team (MCRT) Case Manager will be responsible to manage and coordinate ongoing support, ensure a continuum of care is implemented, and facilitate response efforts for the MCRT to help support crisis intervention, assessment, and ongoing support in mental health and wellness. Integral to this role is the application of a two-eyed seeing approach, ensuring culturally sensitive crisis intervention services are provided seamlessly.

The MCRT Case Manager will work in a collaborative way with southern Knowledge Keepers, Elders, and culturally appropriate mental health teams and clinical wellness service providers. This position holds a crucial role in providing immediate and comprehensive support to individuals, families, and communities experiencing crises and substance use challenges.

KEY RESPONSIBILITIES:

• Involvement in Crisis Calls from Beginning to End: Remain actively engaged in all crises calls from the initial incoming call through to the completion of the intake process, team deployment, follow-up care, and final file closure.
• Implement a system that keeps you and others informed about the status of all deployments, including upcoming cases, open cases, cases needing follow-up, and closed cases.
• Continuum of Care: Identify when a continuum of care is required and be able to match individuals in crisis to the appropriate level of support. Coordinate with Individuals in crisis, MCRT members, and other disciplines, to establish a post-crisis continuum of care.
• Documentation and Reporting: Manage and maintain accurate and up-to-date case records, documentation, and reports regarding all interactions, assessments, and interventions in accordance with agency policies and procedures. Ensure compliance with all legal and regulatory requirements.
• Facilitate Weekly Case Management Meetings: Maintain accurate and up-to-date information on each crisis call, while also addressing broader system strengths, challenges, and patterns identified during the crisis calls. When appropriate, organize larger-scale systems meetings to address and support communities facing severe crises or states of emergency.
• Building Collaborative Partnerships: Establish strong partnerships with other organizations to collaboratively enhance the mental health and wellness of First Nations individuals and communities.
• Training and Education: Participate in ongoing training and professional development opportunities to enhance knowledge and skills in crisis intervention, culturally appropriate mental health interventions, and trauma-informed care.
• Other duties as assigned.

EDUCATION AND QUALIFICATIONS:

• A Bachelor of Social Work degree.
• Minimum of four (4) years’ experience in case management.
• Experience providing crisis mental health services.
• Team player with a “families first” approach who can work collaboratively with a variety of people within complex systems.
• Knowledge of Personal Health Information Act and ability to maintain confidentiality when developing and handling sensitive information.
• Ability to travel for maximum 3-5 days by vehicle, boat, and plane to remote communities.
• Exceptional organizational and problem-solving skills.
• Excellent interpersonal skills, including the ability to work productively with families, colleagues, supervisors, and other internal and external stakeholders.
• Ability to work under pressure and to independently manage a wide range of tasks, often within short timelines and with precision.
• Excellent verbal and written communication skills, with the ability to write clear, concise documents and reports with a high degree of accuracy and for a variety of audiences.
• Proficiency and competence in the use of computers (MS Word, Excel, Power Point, Outlook).
• Experience working with southern First Nations and Tribal Councils and their health teams.
• Good knowledge of Federal, Provincial and First Nation health care systems including First Nation and Inuit Health Branch, Nursing Stations, and Telehealth technology.
• Ability to speak Dakota or Anishinaabemowin language is an asset.

OTHER REQUIREMENTS:

• Must provide a current and satisfactory Criminal Record Check with Vulnerable Sector Search, Child Abuse and Adult Abuse registry check.
• A valid Class 5 MB Driver’s License with access to a reliable vehicle for business travel.
• If the candidate is a member of a registered profession, the candidate must be a member in good standing with their regulatory body.

CLOSING DATE FOR APPLICATIONS: April 9, 2025, at 4:00 PM CST

Please submit a cover letter and resume to:

Human Resources
Southern Chiefs’ Organization
202-600 Empress Street
Winnipeg, MB R3G 0L5
Fax: (204) 946-1871 | hr@scoinc.mb.ca

Preference will be given to qualified First Nations candidates. Please self-identify in your cover letter.

Proof of education will be required at the point of hire where an incumbent has graduated from a relevant program.

Please note that SCO does not offer hybrid/remote work options unless specifically stated.

Testing may form part of the selection process.

We thank all who apply and advise that only those selected will be contact for further consideration.